FOR E-LOAD/PINS/SMART MONEY LOAD PURCHASES:
Due to the nature of electronic load ("e-load"), PINS and Smart Money load, we cannot accept cancellations, returns or exchanges.
Please take extra care when entering the mobile prepaid number or 16-digit SMART Money account number, to make sure that it is valid, active, and indeed the number you wish to top up. We will not be held liable for erroneous or mistaken entry of the prepaid number or SMART Money account number.